Privacy Policy
Rishta Pakka
Welcome to Rishta Pakka, the online matrimonial platform dedicated to providing exceptional matrimonial services. This privacy policy applies to all matrimonial websites and apps within the Rishta Pakka network. We deeply respect your right to privacy and have designed this privacy statement to illuminate our data collection processes.
Your Consent Matters
By accessing or using our website/apps and providing your information, you are acknowledging your voluntary sharing of this information. This act signifies your consent to the collection, usage, sharing, storage, and processing of the information you provide, in accordance with the terms of this Privacy Policy. If you do not agree with how your information will be used, we kindly advise refraining from using or accessing this website/apps.
Information You Share
To use our Website/Apps, we collect various information from both members and visitors who utilize our diverse services. This information includes, but is not limited to, user photos, profile videos, email addresses, names, birthdates, educational qualifications, and, with your explicit consent, identification documents for verification. We also collect user-generated passwords, mailing addresses, zip/pin codes, and contact details such as telephone/mobile numbers or fax numbers. To ensure secure credit card transactions, we employ a secure server to safeguard credit card details. We also use Cookies, small files stored on your hard drive, to retain login information and provide our services efficiently. Additionally, you may encounter Cookies or similar tools on specific website/app pages, often placed by third parties. Please note that we have no control over third-party cookie usage. For users creating credit accounts for fee payments, we may collect additional information, including billing addresses, credit/debit card numbers, card expiration dates, and tracking details from checks or demand drafts. This data is collected to facilitate the payment process. The type of information we collect depends on your interactions with us, your preferences, and the products and features you use. This data aids in authentication and account access. If users register through social networking platforms like Facebook, Google, LinkedIn, etc., we may obtain personal data you consent to share through their APIs. Moreover, when users access our websites or apps, certain data is automatically collected, including device ID, log files, geographic location, and device specifications. This information improves user experiences and services.
How We Use Your Information
We use user information for data analysis, usage pattern recognition, evaluating the success of our promotions, and enhancing the quality of our websites, apps, products, and services. We also conduct marketing research based on user data to tailor and personalize user experiences.
Information Sharing
We may share identifiable information with associates, affiliates, and subsidiaries for marketing purposes. Rest assured, your information is handled with utmost care and security. We cooperate with legal processes to provide customer or visitor information when legally required. Information may also be disclosed to third parties, as required or permitted by law, to protect rights, property, or personal safety. We may voluntarily share information with law enforcement agencies, gateway service providers, or anti-fraud solution providers in case of suspicious transactions. During corporate transactions like mergers, acquisitions, or asset sales, we may transfer or grant access to information. Please note that our website/apps may contain links to other sites that collect personally identifiable information. We are not responsible for their privacy policies or content.
Data Retention
We retain user information for subscription fulfillment, agreements, dispute resolution, legal defenses, legitimate business interests, and compliance with applicable laws.
Security Measures
We employ organizational and technical security measures to protect your data. While we strive for high security levels, the internet itself cannot be guaranteed secure. Once we have your information, we follow strict security protocols to prevent unauthorized access.
Policy Changes
We reserve the right to modify this Privacy Policy without prior notice. Updates will be reflected on the Privacy Policy page. Grievance contact: support@rishtapakka.com Availability: Monday to Saturday, 10 am to 6 pm IST, excluding Sundays and Public Holidays in India.